eRecovery Media

Here at Acer we know that sometimes bad things happen to good people. With viruses attack or systems crash on your PC, Acer eRecovery Media is ready to quickly get your machine back to factory setting and give you a fresh start. Based on your model, you will be supplied a CD/DVD or Thumb Drive which restores your system to original factory settings including all software, applications, drivers and Operating System.

Also available on all Gateway and eMachines PCs.

  • Additional Details:
  • Only one eRecovery media type is available per unit.
  • Opened software is not returnable. (Opening the mailer constitutes opening the software.)
  • Referenced shipping times do not include the time needed to process the order. All Recovery Media orders may take 2 business days to process prior to being shipped.
  • Per Microsoft regulations, requests for Windows XP Pro recovery media are no longer supported.
  • Upon receipt, you have 14 days to contact the Acer Store regarding any damage to the media.

To Get Started, please enter the serial number or SNID located on your Acer product and click Submit.

How do I find my Serial Number or SNID?

Download and Install the Acer System Information tool on your computer to autodetect your Serial Number or SNID.

Chat with an Agent